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Why It Matters

  • Payment ecosystems generate millions of micro-transactions.
  • Teams struggle to track inflows/outflows across multiple providers.
  • Dispute resolution requires quick access to reliable transaction data.

How It Works

  • Unified Ledger: Recital consolidates transaction feeds from banks, PSPs, and switches into a single source of truth.
  • Chargeback Workflow: Chargeback officers can investigate, validate, and respond to disputes directly in the platform.
  • Anomaly Detection: Automated checks surface duplicates, missing entries, or abnormal patterns.

Example

Transaction TypeExample Use
Payment inflowVerify funds received match orders placed in ERP.
Refund/chargebackTrack disputes and responses, ensuring SLA compliance.
Switching transactionValidate routing and settlement between PSP and bank.
Outcome: Transparent monitoring of transactions, reduced dispute losses, and faster response times.